Hi,
For the first time since we started online our websites were down for around 48hrs.
It turns out that there was an explosion in the data centre (Based in Houston Texas) where our servers are located. Apparently some electrical equipment had gone faulty and literally exploded taking down 3 walls in the data center !
Normally backup Generators would kick in and keep the centre going but since the problem was in the electrical system they decided it was to risky getting power back into the system until they figured out exactly what went wrong in the first place.
The data center had people working around the clock to get power back online and finally around 48 later it was done.
The good news is that everything is back up and running again.
So if you’ve been trying to access any of the following sites:
http://www.dreamweavermadesimple.com
http://www.dreamweaverbeginnertips.com
http://www.buildingwebsites-made-simple.com
http://www.infoweblink.com/blog
http://www.idomainsmadesimple.com
http://support.infoweblink.com
you should find that they’re all working now.
If you had sent any emails requesting support between Saturday night and Monday Morning there’s a there’s a good chance we didn’t receive them so please try again.
If you don’t receive a response to an support request or email - it’s not that we don’t care
it’s more likely that we didn’t receive your email.
I hope that you haven’t been inconvenienced by this event.
Warmest Regards
Mark Kostner